Agree the proposal
Record operator identity, resource location, configuration, scope and commercial conditions in the agreed proposal.
Align milestones
Define readiness, commissioning, testing, handover and acceptance milestones. Confirm dependencies and responsibilities for each stage.
Define service boundaries
Specify who manages hardware, network, software, access and incidents. A facility power metric is different from node or application availability.
Prepare the handover
Confirm access details, support contacts, escalation routes and documents. Keep the agreed configuration and acceptance record available.